I was thinking of writing (again) on this topic just this morning and then one of my colleges forwarded this article to me a few hours later. The link leads to a Computer World article by Jeff Ello who puts the whole problem into some very eloquent words. Much better than I think I could.
The only problem is that the title does not do the article justice. It's not just for those that manage geeks - the article is great for anyone that has to deal with an IT department. It's also super for the upper "C" level executives in any organization. Total read time ~10min.
http://tinyurl.com/lm9yb7
Thursday, September 10, 2009
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